User guide — Essential plan
Small teams ready to leave Excel behind. This guide describes the 15 modules included in the Essential plan.
Contents
- Getting started
- Dashboards : Dashboard, My dashboard
- Steering : Alerts, Notifications, Reporting
- Master data : Sites, Catalogue
- Stock : Stock, Transfers, Stocktakes
- Purchasing : Purchase orders, Suppliers
- Sales & customers : Invoicing, Quotes
- Administration : Settings
Getting started
Accessing MasterStock-PRO
MasterStock-PRO runs in your web browser (a recent version of Chrome, Edge, Firefox or Safari). There is nothing to install. Open the sign-in address you were given, then the Sign in tab.
Creating your account and starting your trial
- On the sign-in screen, choose the Sign up tab.
- Enter your Full name, your Email address, your Company (optional) and your Business sector.
- Enter the Number of sites to include, then choose Your plan and the billing period (Monthly or Annual). The total after the trial is shown below the plans.
- Choose a password (at least 6 characters), confirm it, then tick the box to accept the trial terms.
- Click Create my account. You are taken to Stripe's secure payment page. Your bank card is requested, but you are not charged during the 14-day trial.
- Once you confirm, the message Your trial is active appears. Your workspace is ready.
If you leave the payment page before the end, sign in again and click Continue with Stripe.
Your plan: Essential
| Capacity | 1 to 3 sites · 3 users |
| Price per site, excl. VAT | €49 excl. VAT / month monthly · €39 excl. VAT / month annually |
| Modules included | 15 |
| Home page | Dashboard |
Signing in and signing out
- Sign in: enter your email address and password, then click Sign in.
- Sign out: click your name at the top right, then Sign out.
Forgotten password
- On the sign-in screen, click Forgot password?.
- Enter your email address and click Send the link.
- Open the email you receive (check your spam folder too) and click Choose a new password.
- Enter and confirm your new password, then click Save password. You are signed in.
The link is valid for a limited time and works only once. Open it in the browser where you made the request.
Finding your way around
- The side menu (on the left) groups modules by theme. It shows your Plan and the number of modules included. The arrow at the top of the menu collapses it to save space.
- The top bar offers:
- global search (Search…, shortcut Ctrl + K or ⌘ K) to open a module or find an item;
- the site selector (All sites or a specific site), which filters the screens that support it;
- the notifications and alerts bell;
- the language selector (French, English, Arabic);
- your personal menu: My profile, Settings, Sign out.
Modules not included in your plan
A module that is not part of your plan shows the Locked module screen, with the plan that unlocks it. The Débloquer (Unlock) button opens the plan grid. To change plans, contact us. The change is applied to your subscription and your billing.
Your subscription
- Your plan and number of sites are the ones you chose at sign-up. You can see them in Settings.
- Stripe issues an invoice at each due date (monthly or annual).
- For any question about billing, changing plans or cancelling, contact support at the address shown in the application.
Dashboards
Dashboard
Menu : Dashboards › Dashboard · Included from the Essential plan
What this module is for
The General Dashboard gives you, on a single page, an overall view of your stock management: stock value, alerts, pending orders, transfers between sites and recent movements. It is for anyone who wants to see the state of stock at a glance before going into the details of other modules.
What you see on screen
- En-tête (Header): the title, the active sector and site if selected, the period selector (7 j (7 d), 30 j (30 d), 3 mois (3 months)), a Filtré (Filtered) badge when a sector or site is chosen, and the label Données réelles (Real data).
- Première rangée d'indicateurs (First row of indicators):
- Active sites, with the number of references;
- Stock value, with the label Across all sites or Périmètre filtré (Filtered scope);
- Stock alerts (products with low stock or out of stock), with the number of stockouts;
- Alertes péremption (Expiry alerts), with the number of critical alerts.
- Deuxième rangée d'indicateurs (Second row of indicators):
- Pending orders, with the amount still to be received;
- Monthly movements, calculated over the chosen period;
- Valeur en transit (Value in transit), with the number of transfers in progress;
- Transferts en retard (Late transfers), compared with the number of transfers in progress.
- Graphique des mouvements (Movements chart): Inbound, Outbound, Transfers and Ajustements (Adjustments) bars over the chosen period, with a Voir le stock (View stock) link.
- Stock by sector: a ring chart of stock value by sector. When a sector is active, it becomes Stock by site.
- Recent movements: the last six movements (product, site, date, quantity, type), with a View all link.
- Stock alerts: the first five alerts with their level (Critique (Critical), Élevé (High), Moyen (Medium), Faible (Low)). The counter to the right of the title opens the alert centre.
- Top moving products: the seven products with the most stock, with a Détail (Details) link.
Common tasks
View activity over a period
- Click 7 j (7 d), 30 j (30 d) or 3 mois (3 months) at the top right.
- Read the Monthly movements indicator and the movements chart, which update.
- Hover over a bar in the chart to see the exact quantities.
Narrow the view to a sector or site
- Choose a sector or site in the application's top bar.
- The dashboard recalculates for that scope and shows the Filtré (Filtered) badge.
- Click the site name in the subtitle to open its record.
Handle an alert
- Find the alert in the Stock alerts block.
- Click it to open the alert centre.
Good to know
- Figures are calculated live from your stock, purchases and transfers.
- Alerts cover four situations: Rupture de stock (Stockout), Critical threshold, Overstock and Péremption proche (Expiry approaching).
- Orders counted as "pending" are those ordered, confirmed or partly received. Cancelled transfers are not counted.
- The Top moving products ranking is based on current stock quantity.
- If loading fails, a message appears with a Réessayer (Retry) button.
My dashboard
Menu : Dashboards › My dashboard · Included from the Essential plan
What this module is for
My KPIs is your personal dashboard. You pin only the indicators you care about (stock, purchasing, transfers, alerts, suppliers) and arrange them in the order you want. Each indicator is also a shortcut to the matching module.
What you see on screen
- Header: the label Tableau de bord personnel (Personal dashboard), the My KPIs title and the number of Indicateurs épinglés (Pinned indicators) displayed.
- Buttons: Catalogue and Personnaliser (Customise) in normal mode; Réinitialiser (Reset), Ajouter indicateurs (Add indicators) and Save in customisation mode.
- Context banner: when a sector or site is selected, the Données pour : (Data for:) line reminds you of the scope.
- Indicator grid: one card per indicator with its value, title, subtitle and, depending on the case, a progress bar, a badge (Urgent, Critique (Critical), Action requise (Action required), OK, Prioritaire (Priority)…) and a 7-day trend line (–7j (–7d) to Auj. (Today)).
- Help at the bottom of the page: a reminder that you can click an indicator, with the Personnaliser la disposition (Customise layout) link.
The available indicators are:
- Stock: Stock value, Références actives (Active items), Ruptures de stock (Stockouts), Stocks critiques (Critical stock), Surstocks (Overstock);
- Purchasing: Pending orders, Valeur commandée (Ordered value), Commandes totales (Total orders), Commandes reçues (Orders received);
- Transfers: Transferts actifs (Active transfers), Transferts urgents (Urgent transfers), Valeur en transit (Value in transit);
- Alerts: Alertes actives (Active alerts), Alertes critiques (Critical alerts);
- Suppliers: Fournisseurs actifs (Active suppliers), Note fournisseurs (Supplier rating);
- Performance: Taux de stock normal (Normal stock rate), Inventaires planifiés (Scheduled stocktakes).
Common tasks
Choose the indicators to display
- Click Catalogue (or Ajouter indicateurs (Add indicators) in customisation mode).
- In the Catalogue des indicateurs (Indicator catalogue) window, filter by category (All, Stock, Purchasing, Transfers, Alerts, Suppliers, Performance) or use Rechercher un indicateur... (Search an indicator...).
- Click a card to select or deselect it. You can also use Tout sélectionner (Select all) or Tout désélectionner (Deselect all).
- Confirm with Appliquer (Apply).
Rearrange or remove indicators
- Click Personnaliser (Customise).
- On each card, use the left and right arrows to move it.
- Click the red pin to remove the indicator.
- Click Save. A message confirms that your preferences are saved.
Go back to the default selection
- Click Personnaliser (Customise).
- Click Réinitialiser (Reset).
Open the module linked to an indicator
- Outside customisation mode, click the indicator card.
- The matching module opens (stock, purchasing, transfers, alerts, suppliers or stocktakes).
Good to know
- By default, eight indicators are pinned: stock value, stockouts, critical stock, pending orders, ordered value, active transfers, active alerts and critical alerts.
- Your layout is saved on the computer and browser you are using.
- The Taux de stock normal (Normal stock rate) turns green above 80%, orange between 60 and 80%, and red below.
- The stock and alert indicators follow the selected sector and site.
- If no indicator is pinned, the Ouvrir le catalogue (Open the catalogue) button lets you add some.
Steering
Alerts
Menu : Steering › Alerts · Included from the Starter plan
What this module is for
The Centre d'alertes (Alert centre) brings together everything that needs action in one place: products below threshold or out of stock, overstock, upcoming expiry dates, late transfers and licences nearing expiry. It is designed for stock managers and site managers, who handle the alerts one by one.
What you see on screen
- En-tête (Header): the title, the active site if there is one, and the Tout traiter (Resolve all), Générer bons de commande (Generate purchase orders) and Configurer alertes (Configure alerts) buttons.
- Indicateurs (Indicators): Alertes critiques (Critical alerts), Non traitées (Unresolved), Traitées (Resolved) and Alertes totales (Total alerts).
- Onglets (Tabs): All, Stock, Licenses, Transfers, Système (System), each with its number of unresolved alerts.
- Options d'affichage (Display options): the Afficher tout (Show all) / Masquer traitées (Hide resolved) button and the sort options Sévérité (Severity), Récentes (Recent), Non traitées (Unresolved). When sorted by severity, a line sums up the number of alerts per level.
- Liste des alertes (Alert list): for each alert, the title, the level (Critique (Critical), Élevé (High), Moyen (Medium), Faible (Low)), the category, the label Alerte auto (Automatic alert) for threshold alerts, the site, the reference and the figures (current stock, minimum threshold, maximum, expiry date, expected arrival date, etc.).
- Boutons par alerte (Alert buttons): Commander (Order), Suivre (Track) or Renew depending on the case, then Marquer traité (Mark as resolved).
Common tasks
Handle an alert
- Read the alert details.
- Click the action button: Commander (Order) opens stock, Suivre (Track) opens transfers, Renew opens clients and licences.
- Once the problem is fixed, click Marquer traité (Mark as resolved). The alert shows Traité (Resolved). The reopen button lets you undo this.
- To clear everything at once, click Tout traiter (Resolve all).
Prepare purchase orders for missing products
- Click Générer bons de commande (Generate purchase orders).
- Sélection (Selection) step: tick the products to order and adjust the quantities with − and + (in steps of 10). The Total estimé (HT) (Estimated total, excl. tax) updates.
- Click Réviser (Review).
- Révision (Review) step: lines are grouped by supplier. Choose Urgent or Normal, enter the Date de livraison souhaitée (Requested delivery date) and the Notes / Instructions.
- Click Générer … bon(s) de commande (Generate … purchase order(s)). The Confirmation step shows the reference, the number of suppliers, the lines and the Total TTC (Total incl. tax).
Set up notifications
- Click Configurer alertes (Configure alerts).
- For each group (stock, licences, transfers, orders, system), turn Email and In-app on or off.
- Confirm with Save.
Good to know
- Alerts are calculated from your real data and follow the selected sector and site.
- A late transfer is Critique (Critical) from 5 days, Élevé (High) from 2 days, and Moyen (Medium) below that.
- The Licenses tab flags licences that expire within 45 days.
- The quantities suggested for purchase orders are at least the minimum threshold, with a target of three times that threshold. A product with zero stock is marked URGENT.
- In the current version, generated orders are not saved in the Purchasing module, the Traité (Resolved) status is not kept after the page reloads, and notification settings are not kept.
Notifications
Menu : Steering › Notifications · Included from the Starter plan
What this module is for
The Centre de notifications (Notification centre) shows the full history of the application's notifications: stock, purchasing, transfers, licenses and system. This is the page that opens when you click View history from the bell in the top bar. It lets you find a past notification, mark it as read and open the related screen.
What you see on screen
- Header: the Notifications title, the number of unread notifications and the total, and the Tout marquer lu (Mark all as read) button (if any are still unread) and the Réinitialiser (Reset) button.
- Counters: Non lues (Unread), Critiques (Critical), Avertissements (Warnings) and Informations (Information).
- Filter column:
- Filtres (Filters): All, Non lues (Unread), Critiques (Critical), Lues (Read), each with its count;
- Category: All, Stock, Purchasing, Transfers, Licenses, Système (System).
- Notification list: grouped by date (Aujourd'hui (Today), Hier (Yesterday), Il y a … jours (… days ago), then the full date). Each notification shows its text, its level (Critique (Critical), Warning, Info), the time, the category and, if it is unread, a coloured dot and the Marquer lu (Mark as read) button.
Common tasks
View a notification and open the related screen
- Find the notification in the list.
- Click it: it is marked as read and the matching screen opens (stock, purchasing, transfers, licenses…).
See only what matters
- In Filtres (Filters), click Non lues (Unread) or Critiques (Critical).
- If needed, also choose a Category, for example Transfers.
- Go back to All to see the full list again.
Mark notifications as read
- Click Marquer lu (Mark as read) on a notification to mark it without opening it.
- Or click Tout marquer lu (Mark all as read) at the top of the page.
Start over
- Click Réinitialiser (Reset).
- All notifications become unread again.
Good to know
- Notifications are generated from your data: stock levels, supplier orders, transfers, licenses and license requests.
- A read notification stays visible, greyed out; use the Non lues (Unread) filter to hide it.
- The "read" status is saved on the computer and browser you are using.
- If nothing matches the filters, the page shows Aucune notification (No notifications).
Reporting
Menu : Steering › Reporting · Included from the Essential plan
What this module is for
Reporting & Dashboards brings together the indicators for your stock, movements, sites and suppliers, calculated from your data. Use it to analyse performance, value your stock and produce PDF, Excel or CSV reports for management or accounting.
What you see on screen
- Header: the recalculation button, Export global (Global export) and Export (menu Export PDF / Export Excel).
- Indicators: Valeur stock FIFO (FIFO stock value), Turnover rate, Coverage days and Service level, followed by the calculation date, the number of movements and, where relevant, late transfers.
- Tabs:
- Rapport mensuel (Monthly report): expandable sections (Indicateurs clés du mois (Key indicators of the month), Évolution des métriques clés mois par mois (Month-by-month trend of key metrics), Mouvements de stock — 6 mois glissants (Stock movements — rolling 6 months), Répartition par secteur (Breakdown by sector), Supplier performance, Recommandations (Recommendations)) and the Exporter PDF (Export PDF) button;
- Vue d'ensemble (Overview): Mouvements mensuels (entrées/sorties) (Monthly movements, in/out), Valeur du stock par site (Stock value by site), Répartition par secteur (Breakdown by sector), Statistiques clés par secteur (Key statistics by sector);
- Tendances 30j (30-day trends): Évolution valeur 30j (30-day value change), Total entrées 30j (Total inbound, 30 days), Total sorties 30j (Total outbound, 30 days), Flux net 30j (Net flow, 30 days), the stock value curve, Top produits mouvementés (Top moving products) (ranked by Mouvements (Movements), Orders or Valeur € (Value €)), Scorecard fournisseurs (Supplier scorecard), Commandes par fournisseur (Orders by supplier) and Radar de performance (Performance radar);
- KPIs by site: one card per site (Turnover rate, Jours couverture (Coverage days), Références au seuil (References at threshold), Précision stock (Stock accuracy)) and the Comparaison multi-sites (Multi-site comparison) table;
- Rentabilité stock (Stock profitability): Valeur immobilisée (Tied-up value), Sorties 30 jours (Outbound, 30 days), Rendement mensuel (Monthly yield), Sites à rotation lente (Slow-moving sites), one chart per site, the Détail par site (Details by site) table and the Exporter le comparatif PDF (Export comparison PDF) button;
- Stock valuation: one card per valuation method, with its value and its change over 30 days, and a comparison chart;
- Forecasts: the Réel (Actual) / Prévision (Forecast) curve of stock value and the next three projected months.
Common tasks
Export the report on screen
- Open the tab you want.
- Click Export, then Export PDF (paginated report) or Export Excel (5 data tabs).
Build a custom export
- Click Export global (Global export).
- Modules step: tick the blocks to include (KPIs globaux (Global KPIs), Mouvements mensuels (Monthly movements), Performance par site (Performance by site), Rentabilité du stock par site (Stock profitability by site), Stock by sector, Valorisation stock (Stock valuation), Supplier performance, Alertes stock (Stock alerts), KPIs détaillés / site (Detailed KPIs / site)), or use Tout sélectionner (Select all) / Tout effacer (Clear all).
- Click Suivant (Next).
- Format & Export step: choose PDF, Excel or CSV, and check the summary.
- Click Générer l'export (Generate export).
Compare site profitability
- Open Rentabilité stock (Stock profitability).
- Read the Status column of the Détail par site (Details by site) table.
- Click Exporter le comparatif PDF (Export comparison PDF) to share it.
Good to know
- Rendement (Yield) = value taken out of stock over 30 days ÷ tied-up value. Above 20%: Rentable (Profitable); between 8 and 20%: À surveiller (To watch); below 8%: Immobilisé (Tied up).
- Références au seuil (References at threshold): Bon (Good) from 95%, Moyen (Average) from 88%, Faible (Low) below.
- The forecast extends the trend of the last 3 months. Without enough history, no month is projected.
- Reports cover all your sites.
Master data
Sites
Menu : Master data › Sites · Included from the Starter plan
What this module is for
This module brings together all your operating locations: warehouses, stores, depots, virtual sites and logistics zones. You create your sites here and track their stock, capacity, licence and sync status. You also choose the site you work on in the rest of the application.
What you see on screen
- Top indicators: Active sites (out of the total number of sites), Total products (all sites combined), Total value (stock value) and Sync errors.
- Active site banner: when a site is selected, it appears at the top with its region and number of products, and a Deselect button.
- Filter bar: the Search a site... search box (by name or region), the All, Active and Inactive buttons, and two icons to switch between card view and table view.
- Table view (default): columns Site, Type, Manager, Products, Stock value, Capacity, Licence, Sync, Status and Context. The table footer shows the number of sites displayed and the current sort.
- Card view: one card per site with its products, stock value, a Capacity gauge, its sync status and its number of users.
- The Comparison table and New site buttons at the top right.
Common tasks
Create a site
- Click New site.
- Enter the Site name (required).
- Fill in Manager, Address, Region and Capacité (unités) (Capacity (units)).
- Choose the Site type (Warehouse, Store, Depot, Virtual, Logistics zone) and the Sector.
- Confirm with Save. The site appears straight away in the site selector.
Choose the site you work on
- In the table or on a card, click Select next to the site.
- The site becomes the Active site in global context and appears in the top banner.
- To go back to all sites, click Deselect.
View a site's details
- Click a row or a card: a summary opens (sector, region, users, address, Last sync, Storage capacity).
- Click Ouvrir le détail du site (Open site details) to see the full record.
- The record shows the Capacity used and four indicators: References, Unités en stock (Units in stock), Stock value and Transfers in progress (with the number that are late).
- Browse the Stock du site (Site stock), Transferts entrants (Incoming transfers), Transferts sortants (Outgoing transfers) and Mouvements (Movements) tabs.
Create a transfer from a site
- In the site record, click Créer un transfert (Create a transfer).
- The form opens with this site as the origin; only products available at this site are offered.
- Once the transfer is created, the Transferts sortants (Outgoing transfers) tab appears.
Good to know
- Click a column header (Site, Manager, Products, Stock value, Capacity) to sort; click again to reverse the order.
- In a site record, the capacity gauge turns orange above 70% and red above 90%.
- The Stock du site (Site stock) tab offers the All, À réapprovisionner (To reorder: low stock or stockout) and Saines (Healthy) filters, with the min and max thresholds and the expiry date of each item.
- The Mouvements (Movements) tab shows the site's last 40 movements.
- The Alerts button in the record shows the site's number of alerts and opens the alert centre; the Gérer les transferts (Manage transfers) link opens the transfers module.
- Licence: Active, Expiring soon or Inactive. Sync: Synced, Sync error or Offline.
Catalogue
Menu : Master data › Catalogue · Included from the Starter plan
What this module is for
The catalogue holds all your product references: name, category, supplier, price, storage site and alert thresholds. You create and edit your references here, organise them with tags, and see their stock level at a glance.
What you see on screen
- En-tête (Header): the title Product Catalog, the number of products listed and displayed, the Nouvelle référence (New reference) and Gérer les tags (Manage tags) buttons, the sort options (Name, Stock, Value, Status) and two icons to switch between card view and list view.
- Recherche (Search): Rechercher par nom, référence... (Search by name, reference...)
- Filtres par statut (Status filters), each with a counter: All, Out of stock, Low stock, Normal, Overstock.
- Filtres par catégorie (Category filters): one button per category in the catalogue.
- Filtres par tag (Tag filters) (Tags :), with the number of products per tag.
- Vue en cartes (Card view): unit price, stock value, stock and minimum threshold for each product.
- Vue en liste (List view): columns Reference, Product, Category, Site, Current stock, Min, Prix U. (Unit price), Value and Status.
Common tasks
Create a reference
- Click Nouvelle référence (New reference).
- Fill in Reference, Nom du produit (Product name) and Category (required). You can choose an existing category or type a new one.
- If needed, complete Supplier, Référence fournisseur (Supplier reference), Site de stockage (Storage site), Unit, Prix unitaire (Unit price), Lot number, Date de péremption (Expiry date), Description and Photo du produit (URL) (Product photo, URL).
- In Stock et seuils d'alerte (Stock and alert thresholds), enter Current stock, Seuil minimum (Minimum threshold) and Stock maximum (Maximum stock).
- Confirm with Créer la référence (Create reference).
View or edit a reference
- Click a card or a row: the product details open (stock level, stock value, supplier, thresholds, turnover rate, last movement, lot, expiry date).
- Click Modifier la référence (Edit reference).
- Correct the fields, then click Mettre à jour (Update).
Organise your products with tags
- Click Gérer les tags (Manage tags), then the Tags tab.
- Type a name in Nom du tag… (Tag name…), and choose a colour and an icon.
- Click Créer le tag (Create tag). The icons next to each tag let you edit or delete it.
- To assign a tag, open a product's details and click the tags you want in Tags du produit (Product tags).
- Click Enregistrer les tags (Save tags). The label Saved confirms the change.
Good to know
- The status is calculated automatically: Out of stock when stock is zero, Low stock below the minimum threshold, Overstock above the maximum stock, and Normal otherwise.
- A reference below its minimum threshold triggers a low-stock alert in the notification bell.
- Sorting by Status puts out-of-stock items first. Sorting by Stock and Value goes from largest to smallest.
- The Catégories (Categories) tab in Gérer les tags (Manage tags) lists the categories and their number of references. A category updates as soon as a product changes category.
- The photo you enter appears on the product's button at the point of sale.
- If no product matches, click Reset filters.
Stock
Stock
Menu : Stock › Stock · Included from the Starter plan
What this module is for
Stock management is the heart of the application. Here you record inbound and outbound movements and transfers, follow the history of every movement, handle threshold and expiry alerts, and carry out your stocktakes with automatic stock adjustment.
What you see on screen
- Header: the Stock entry, Stock exit and Transfer buttons.
- Active context: if a sector or a site is selected, a banner reminds you of it. The whole page then shows only its items and movements.
- Indicators: Valeur totale stock (Total stock value: purchase price × quantity), References, Ruptures de stock (Stockouts, with the number of low stocks) and Alertes actives (Active alerts: thresholds and expiry dates).
- Four tabs: Products, Historique (History), Alerts and Inventory.
- Products tab: the Référence, désignation, site... (Reference, product name, site...) search box and the table (Reference, Product name, Category, Site, Current stock, Min threshold, Value, N° lot (Lot no.), Péremption (Expiry), Status).
Common tasks
Record an inbound or outbound movement
- Click Stock entry or Stock exit.
- Choose the Product: its site and current stock appear.
- Enter the Quantity. The Stock après opération (Stock after operation) is calculated straight away.
- Check the Lot number (taken from the product record) and enter a Motif (Reason).
- Confirm with Enregistrer l'entrée (Save entry) or Enregistrer la sortie (Save exit).
Transfer stock to another site
- Click Transfer.
- Choose the Product, then the Origin site and the Destination site.
- Enter the Quantity and a Motif (Reason).
- Confirm with Enregistrer le transfert (Save transfer).
Handle an alert
- Open the Alerts tab. Alerts are sorted from most to least serious.
- Read the level (Critique (Critical), Élevé (High), Moyen (Medium), Faible (Low)) and the details (stock, threshold, expiry date).
- Click Reorder, Déstocker (Reduce stock) or Sortir / ajuster (Remove / adjust): the movement form opens with the product already selected.
View and export the history
- Open the Historique (History) tab.
- Filter by type (Entry, Exit, Transfer, Adjustment) and by site, or click Réinitialiser (Reset).
- Click CSV or PDF to export the filtered movements.
Carry out a stocktake
- Open the Inventory tab. The Sélection du périmètre (Scope selection) step appears.
- Choose the Site, the Category and the Opérateur responsable (Responsible operator).
- Click Démarrer le comptage (Start counting).
- At the Saisie des quantités (Quantity entry) step, enter the Qté comptée (Counted qty) for each item: the Écart (Variance) and the Valeur écart (Variance value) are calculated.
- Click Générer le rapport (Generate report), then fill in the Justification (Explanation) for the variances.
- Click Valider & ajuster le stock (Validate & adjust stock), then Confirmer les ajustements (Confirm adjustments).
Good to know
- An item's status is calculated from its thresholds: Stockout at zero, Low stock below the minimum threshold, Overstock above the maximum, Normal otherwise. In the table, stock shows in red at zero and in orange below the minimum threshold.
- Alert levels: a stockout is Critique (Critical). A low stock is Élevé (High) if it falls to half the threshold or less, Moyen (Medium) otherwise. An overstock is Faible (Low).
- An expiry alert appears 45 days before the date; it becomes Élevé (High) at 15 days.
- The minimum and maximum thresholds are set on each item's record, in the Catalogue.
- Stock never goes below zero: if you remove more than the available stock, it is set back to zero. So check the Stock après opération (Stock after operation) before you confirm.
- The stocktake report shows the Références comptées (Items counted), the Écarts détectés (Variances found), the Impact valeur (Value impact) and the Compliance rate. Each line is marked Conforme (Compliant), Excédent (Surplus) or Manquant (Missing).
- The Historique des inventaires (Stocktake history) in the first step lists validated stocktakes, with their variances and value impact.
Transfers
Menu : Stock › Transfers · Included from the Starter plan
What this module is for
This module organises moving goods from one site to another, with an approval workflow in several steps. Stock at the origin site goes down at shipment, and stock at the destination site goes up at reception. Each step is recorded, and the team can exchange messages on each transfer.
What you see on screen
- Header: the title Inter-site transfers and the New transfer button.
- Indicators: Active (including drafts), In transit, Valeur en transit (Value in transit: transfers approved and on the way) and Urgents (Urgent, with the number delivered late).
- Three tabs: En cours (In progress), Historique (History) and Flux inter-sites (Inter-site flows).
- Filters (En cours (In progress) and Historique (History) tabs): the site, the status (Received or Cancelled, in the history), the Overdue button and Réinitialiser (Reset).
- En cours (In progress) tab: one card per transfer with its reference, status, product, departure and arrival sites, and the Urgent or Overdue labels.
- Historique (History) tab: the table of received or cancelled transfers (Reference, Product, Quantity, De (From), Vers (To), Status, Date demande (Request date), Delivery date, Value).
- Flux inter-sites (Inter-site flows) tab: the value and number of movements per route, then, for each site, what is Entrant (Incoming), Sortant (Outgoing) and the net balance.
Common tasks
Create a transfer
- Click New transfer.
- Choose the Référence à transférer (Reference to transfer). The Site d'origine (Origin site) and the quantity Disponible sur ce site (Available at this site) are displayed.
- Choose the Site de destination (Destination site) and enter the Quantity.
- Set the Priorité (Priority) (Normal or Urgent), the Date d'arrivée prévue (Expected arrival date) and the Motif (Reason).
- Confirm with Créer le brouillon (Create draft).
Move a transfer forward
- Click the transfer card. Its record opens on the Aperçu (Overview) tab.
- Under Action suivante (Next action), add a note on the step if needed.
- Click the button offered:
- Soumettre pour validation (Submit for approval) (draft);
- Valider le transfert (Approve transfer) (pending);
- Expédier — sortie de stock (Ship — stock exit) (approved): stock at the origin site goes down;
- Confirmer la réception (Confirm reception) (in transit): stock at the destination site goes up.
Cancel a transfer
- In the transfer record, click Cancel.
- Enter the Motif d'annulation… (Cancellation reason…).
- Confirm. If the goods had already left, the quantity is returned to the origin site's stock.
Talk with the team
- In the transfer record, open the Messages tab.
- Write your message, using @ to mention a colleague.
- The message is visible to the whole team with access to the transfer.
Good to know
- The steps follow this order: Draft, Pending, Approved, In transit, Received.
- A pending, approved or in-transit transfer is Overdue as soon as its expected arrival date has passed. The number of days late is shown on its card.
- A received or cancelled transfer can no longer be changed; it moves to the Historique (History) tab.
- The Historique (History) section of the record shows each step with its date and note.
- Inter-site flows only count transfers that are approved, in transit or received.
- You can also create a transfer from a site's record, in the Sites module.
Stocktakes
Menu : Stock › Stocktakes · Included from the Essential plan
What this module is for
This module helps you plan stocktakes at your sites: when they take place, who is in charge and how long they should last. You can then track their progress. It is designed for site managers and stock managers who organise counting campaigns.
What you see on screen
- Header: the Planification des Inventaires (Stocktake planning) title and the Planifier un inventaire (Schedule a stocktake) button.
- Indicators: Inventaires planifiés (Scheduled stocktakes), En cours (In progress), Terminés (Completed) (with the number of products checked and the completion rate) and Overdue.
- Progression globale (Overall progress) for the year: a completion bar and the number of stocktakes Planifiés (Scheduled), En cours (In progress), Terminés (Completed), Overdue and Reportés (Postponed).
- Two views: Liste des tâches (Task list) and Vue calendrier (Calendar view).
- Liste des tâches (Task list): the Rechercher site ou responsable… (Search site or owner…) search box, the All, Planifiés (Scheduled), En cours (In progress), Terminés (Completed) and Overdue filters, then one card per stocktake (site, priority, dates, owner, estimated hours, progress and discrepancies found).
- Vue calendrier (Calendar view): a monthly calendar where coloured dots mark the days with stocktakes, next to the task list.
Common tasks
Schedule a stocktake
- Click Planifier un inventaire (Schedule a stocktake).
- Choose the Site from your active sites.
- Fill in Date début (Start date) and Date fin (End date).
- Enter the Responsable assigné (Assigned owner). If you leave it empty, the site manager is used.
- Choose the Priorité (Priority) (Haute (High), Moyenne (Medium), Basse (Low)) and the Durée estimée (h) (Estimated duration (h)).
- Add Notes if needed (500 characters maximum).
- Confirm with Planifier (Schedule).
Update the status of a stocktake
- On the stocktake card, click Gérer (Manage).
- Under Changer le statut (Change status), click Planifié (Scheduled), En cours (In progress), Terminé (Completed) or Reporté (Postponed).
- The message Statut mis à jour avec succès (Status updated successfully) confirms the change.
View the details of a stocktake
- Click Détails (Details) on the card.
- Read the Notes, the number of Produits à inventorier (Products to count), the Durée estimée (Estimated duration) and the Équipe assignée (Assigned team).
Find the stocktakes for a given date
- Open the Vue calendrier (Calendar view).
- Change month with the arrows.
- Click a day marked with a dot: the list now shows only that day's stocktakes.
- Click Effacer le filtre (Clear filter) to see all stocktakes again.
Good to know
- Calendar and badge colours: blue for Planifié (Scheduled), orange for En cours (In progress), green for Terminé (Completed), red for Overdue, grey for Reporté (Postponed).
- The completion rate is the share of completed stocktakes out of all stocktakes.
- This module is for organising stocktakes. Counting and stock adjustment are done in the Inventory tab of the Stock module.
Purchasing
Purchase orders
Menu : Purchasing › Purchase orders · Included from the Starter plan
What this module is for
This module brings together your supplier orders, from entry to receipt. Each receipt you record automatically adds the received quantities to the stock of the delivery site. It is designed for buyers, stock managers and site managers.
What you see on screen
- The New order button, at the top right.
- Four indicators: Commandes totales (Total orders), En cours (In progress, receipt expected), Valeur commandée (Ordered value, excluding cancelled orders) and Fournisseurs actifs (Active suppliers).
- Four tabs: Orders, Suppliers, KPIs fournisseurs (Supplier KPIs) and Planning livraisons (Delivery schedule).
- In Orders: a search bar (number, supplier or site) and one card per order showing its status, amount, delivery date, items and a progress bar for partial receipts.
Common tasks
Create a supplier order
- Click New order.
- Choose the Supplier (required) and, if needed, the Site de livraison (Delivery site).
- Enter the Date de commande (Order date) and the Date de livraison prévue (Expected delivery date).
- Optionally add Tags (for example Urgent, Récurrent (Recurring), Sous contrat (Under contract)).
- For each item, choose the Référence produit (Product reference): the unit price fills in and the Current stock is displayed. Adjust the Qty and the Prix unitaire (Unit price).
- Click Ajouter un article (Add an item) to add another line. The cross removes a line.
- Add Notes if needed, then click Valider la commande (Confirm order).
Receive a delivery
- On the order card, click Réceptionner (Receive). The button is also available in the order details.
- At the top, you see the Unités commandées (Units ordered), the Déjà reçues (Already received) and the Restant à recevoir (Remaining to receive).
- For each item, enter the quantity in Reçu maintenant (Received now). You can also enter the Lot number and the Péremption (Expiry) date.
- To receive everything at once, click Tout recevoir (Receive all).
- A box tells you whether this is a Réception totale (Full reception) or a Partial reception, and what will remain to be received.
- Click Valider la réception (Confirm reception).
- Check the summary, then click Confirmer et mettre à jour (Confirm and update). To correct a quantity, click ← Edit.
A stock entry is then created for the delivery site, with the lot and expiry date you entered. A message confirms the number of units added to stock.
Edit or cancel an order
- Click the order card to open its details.
- Click Edit, change the information, then click Mettre à jour (Update).
- To cancel it, click Cancel, then Oui, annuler la commande (Yes, cancel the order).
Reschedule a delivery
- Open the Planning livraisons (Delivery schedule) tab.
- Drag an order in the calendar to another day.
- Click a day to see the deliveries planned. The Prochaines livraisons (Upcoming deliveries) list shows the deliveries to come.
Good to know
- The possible statuses are Ordered, Confirmed, Reçu partiel (Partially received), Received and Cancelled.
- Only orders awaiting receipt can be received, edited or cancelled.
- You cannot receive more than the remaining quantity of an item.
- Cancelling an order does not remove quantities already received from stock.
- The Suppliers tab shows each supplier with its rating, lead time, payment terms and contract. Click a supplier to see its Volume cumulé (Cumulative volume) and its Dernières commandes (Latest orders).
- The KPIs fournisseurs (Supplier KPIs) tab calculates the Taux de conformité moyen (Average compliance rate, orders received in full), the Délai moyen de livraison (Average delivery time), delays, partial receipts and the Volume mensuel (6 mois) (Monthly volume, 6 months) of each supplier.
Suppliers
Menu : Purchasing › Suppliers · Included from the Starter plan
What this module is for
This module ranks your suppliers with an automatic score. The score is based on punctuality, service level and quality. It helps buyers spot the best partners and the ones to watch.
What you see on screen
- Four indicators: Score moyen (Average score, out of 100), Ponctualité moy. (Avg. punctuality), Service level and Volume total (Total volume) with the number of orders.
- A search bar, Rechercher un fournisseur... (Search a supplier...).
- A sector filter (All industries by default).
- A sort menu: Trier par score (Sort by score), Trier par ponctualité (Sort by punctuality), Trier par taux de service (Sort by service level) or Trier par nb commandes (Sort by number of orders).
- A table with the columns Rang (Rank), Supplier, Score global (Overall score), Ponctualité (Punctuality), Service, Cmdes (Orders), Volume and Contract.
- A legend below the table that explains how the score is calculated and the colour thresholds.
Common tasks
Compare your suppliers
- Choose a criterion in the sort menu. The best supplier appears first.
- Filter by sector or type a name to narrow the list.
- Read the Score global (Overall score): the bar, the level (Excellent, Bon (Good), Moyen (Average), Faible (Low)) and the trend in points.
View a supplier's details
- Click the supplier's row.
- The Tendance 6 mois (6-month trend) area shows a monthly chart. Switch between Ponctualité (Punctuality) and Service.
- The Métriques détaillées (Detailed metrics) area shows the Délai promis (Promised lead time) and the actual lead time, the Commandes en retard (Late orders), the Annulations (Cancellations), the Taux de défauts (Defect rate), the Valeur commandée (Ordered value), the Payment terms and the Contract.
- The Analyse qualitative (Qualitative analysis) area lists strengths and weaknesses, and the supplier's contact.
- Click the row again to close the details.
Reset the search
- If no supplier matches, click Reset filters.
Good to know
- The score is weighted as follows: punctuality 40%, service level 35%, defects 15%, contract 10%.
- The level thresholds are: Excellent from 90, Bon (Good) from 75, Moyen (Average) from 60, Faible (Low) below.
- Punctuality shows in green from 90%, orange from 80%, red below.
- Service level shows in green from 95%, orange from 85%, red below.
- A supplier only appears once it has orders.
- This module is for viewing only: you cannot make changes from this screen.
Sales & customers
Invoicing
Menu : Sales & customers › Invoicing · Included from the Starter plan
What this module is for
Invoicing covers the whole sales and financial cycle: invoices, quotes, payments, reminders, credit notes, VAT and cash flow. It is designed for accountants, salespeople and site managers. Sales documents are generated from customer orders.
What you see on screen
- Top right: the number of synchronised orders and the Settings button.
- The tabs, arranged in three groups: Ventes (Sales), Analyse (Analysis) and Purchasing. A red badge flags items that need attention.
- On the sales tabs, four indicators: Chiffre d'affaires encaissé (Revenue collected), En attente de paiement (Awaiting payment), Factures en retard (Overdue invoices) and Devis en cours (Open quotes).
Sales group
- Documents: the list of invoices, quotes, delivery notes, purchase orders and credit notes. You can filter by period (Tout (All), Mois (Month), Trimestre (Quarter), Année (Year)), by type and by status. A summary shows the Total facturé TTC (Total invoiced incl. VAT), the Encaissé (Collected) and the Reste à encaisser (Outstanding).
- Clients: each client's outstanding balance, the Balance âgée des encours (Aged receivables) chart (from Non échu (Not due) to 90 jours et plus (90 days and over)) and the clients who are late.
- Paiements (Payments): confirmed receipts, which you can filter by period and payment method.
- Relances (Reminders): the Factures en retard (Overdue invoices), Historique des relances (Reminder history) and Règles automatiques (Automatic rules) sub-tabs.
- Remises & Tarifs (Discounts & Pricing): Remises clients (Client discounts), Tarifs par catégorie (Prices by category) and Remises volume (Volume discounts).
- Devis interactifs (Interactive quotes): tracking of sent quotes (views, reminders, signature) and their conversion into invoices.
- Contrats (Contracts): subscription contracts, with the MRR (HT) (MRR excl. VAT), the ARR (HT) (ARR excl. VAT) and the contracts that Expirent dans 60 j (Expire within 60 days).
- Retours & Avoirs (Returns & Credit notes): return requests, from Demande reçue (Request received) to Avoir émis (Credit note issued), with their accounting impact.
- SAV & Réclamations (After-sales & Complaints): customer tickets, with their priority, status and deadline tracking.
Analysis group
- Dashboard: monthly revenue, collection rate, aged receivables and top clients, over 3, 6 or 12 months.
- Rapports multi-sites (Multi-site reports): a consolidated view by site, with a period comparison and Excel and PDF exports.
- TVA & Comptabilité (VAT & Accounting): Déclarations TVA (VAT returns), Export comptable (Accounting export) and Taux & règles (Rates & rules) by sector.
- Prévision trésorerie (Cash flow forecast): expected receipts and payments over 30, 60 or 90 days.
Purchasing group
- Suppliers: purchase invoices, the supplier list and statistics.
- BC Automatiques (Automatic POs): stock alerts, purchase order proposals and replenishment rules.
Common tasks
Create an invoice
- In the Documents tab, click Nouvelle facture (New invoice). For a quote, click Quotes.
- Choose the client in Client * (Client *). Their usual discount is applied automatically.
- Fill in the Date d'émission (Issue date), the Date d'échéance (Due date) and the Mode de paiement (Payment method).
- Click Ajouter un produit (Add a product), then search for the item by name or reference.
- Adjust the quantity, price, discount and VAT of each line.
- Confirm with Valider & Envoyer (Confirm & Send), or click Enregistrer brouillon (Save draft).
Send a document or record a deposit
- Click a document in the list to open it.
- Click Email, choose a Modèle de message (Message template), then click Envoyer (Send).
- For a partial payment, click Acomptes (Deposits), then Enregistrer un paiement (Record a payment).
- Click PDF to download the document.
Send a reminder to a late client
- Open the Relances (Reminders) tab, then the Factures en retard (Overdue invoices) sub-tab.
- Click Envoyer relance (Send reminder) on the invoice concerned.
Good to know
- The totals in the document list are recalculated each time you change the period or a filter.
- In Paiements (Payments), the Exporter en CSV (Export to CSV) button exports the filtered list.
- In Prévision trésorerie (Cash flow forecast), you can export with Exporter le prévisionnel PDF (Export forecast to PDF) and Exporter en CSV (Export to CSV). The running total starts from zero: no bank balance is taken into account.
- In Contrats (Contracts), the Générer facture (Generate invoice), Renouveler la licence (Renew licence) and Renouveler et facturer (Renew and invoice) buttons act on your clients' licences.
- The Settings button lets you set up your company, document Numérotation (Numbering), Coordonnées bancaires (Bank details) and the Legal notice printed on PDFs.
Quotes
Menu : Sales & customers › Quotes · Included from the Starter plan
What this module is for
Quote management lets you prepare your sales proposals, track when the customer views them, collect the signature and turn an accepted quote into an invoice. It is designed for salespeople and sales managers.
What you see on screen
- Five indicators at the top: Total devis (Total quotes), Signés (Signed), Pending, Valeur pipeline (Pipeline value) and Taux conversion (Conversion rate).
- A search box Rechercher un devis ou client... (Search a quote or customer...).
- Status filters: All, Brouillons (Drafts), Envoyés (Sent), Consultés (Viewed), Signés (Signed), Convertis (Converted) and Expirés (Expired).
- The list of quotes. Each card shows the number, status, customer, salesperson, site, amount including tax and expiry date. The number of views and the Dernière consultation (Last viewed) date appear once the customer has opened the quote.
- The Nouveau devis (New quote) button, at the top right.
Common tasks
Create a quote
- Click Nouveau devis (New quote).
- Fill in the Client * (Customer) and, if needed, the Email, Phone and Address.
- Enter the Prestation / produit * (Service / product).
- Enter the Qty, the P.U. HT (Unit price excl. tax), the TVA % (VAT %) and the Validité (j) (Validity, days).
- Check the Total TTC estimé (Estimated total incl. tax).
- Confirm with Créer le devis (Create quote). The quote is created as a draft and its record opens.
View a quote
- Click a card in the list.
- The record shows the customer, dates, salesperson, Remise globale (Overall discount), lines and totals (Sous-total HT (Subtotal excl. tax), TVA (VAT), Total TTC (Total incl. tax)).
- The Suivi en temps réel (Real-time tracking) panel shows the history: creation, sending, views, reminders, signature, conversion.
- The Statistics block shows the Vues (Views), the Validité (Validity) and the Remise accordée (Discount granted).
- Click the back arrow to return to the list.
Send the customer a reminder
- Open a quote with the Envoyé (Sent) status.
- Click Relancer (Send reminder). The reminder is added to the tracking.
Get a quote signed
- Open a quote that is Envoyé (Sent) or Consulté (Viewed).
- Click Signer (Sign).
- Enter the Nom complet du signataire * (Signatory's full name).
- Click in the Zone de signature (Signature area) to add the signature.
- Confirm with Signer le devis (Sign quote).
Convert a quote into an invoice
- Open a quote with the Signé (Signed) status.
- Click Convertir en facture (Convert to invoice).
- Confirm with Convertir (Convert). The invoice number then appears on the record and in the list.
Good to know
- A red Expire dans …j ! (Expires in … days!) badge flags sent or viewed quotes that expire within three days.
- The Valeur pipeline (Pipeline value) adds up sent, viewed and signed quotes.
- The Taux conversion (Conversion rate) compares signed or converted quotes with all quotes that have left draft status.
- The Lien d'acceptation client (Customer acceptance link) block shows the address to send to the customer, with a Copy button.
- A signed quote shows the note Signé électroniquement (Electronically signed), with the signatory's name, the date and the time.
Administration
Settings
Menu : Administration › Settings · Included from the Starter plan
What this module is for
Paramètres système (System settings) brings together the administration of the application: general configuration, appearance, users, roles, alerts, sectors and the audit log. This module is for the administrators of your organisation.
What you see on screen
- Left menu: eight tabs, each with a short description. Below the menu, a box shows the application version.
- Configuration: a sub-menu with seven sections:
- Business sector;
- Formule & modules (Plan & modules);
- Identité visuelle (Visual identity, the logo);
- Brand palette;
- Paramètres applicatifs (Application settings: name, language, currency, time zone);
- Affichage (Display: density, date format);
- Sécurité & sessions (Security & sessions: time before sign-out, notifications, summary).
- Brand palette: the logo green, the Gamme dérivée du logo (Range derived from the logo), an Aperçu avant application (Preview before applying) and a Aperçu en direct sur l'application (Live preview on the application) switch.
- Users: the Total, Active, Admins and Pending counters, then three sub-tabs: Users, Invitations and Historique (History).
- Rôles & Accès (Roles & Access): your Forfait actif (Active plan) and two views. Accès par formule (Access by plan) shows the table of modules included in each plan. Rôles utilisateurs (User roles) details the rights of the Administrator, the Manager and the Operator.
- Seuils d'alerte (Alert thresholds): four blocks (Stock alerts, Alertes licences (Licence alerts), Alertes transferts (Transfer alerts), Résumé et rapports automatiques (Summary and automatic reports)), each with its own settings.
- Règles d'alertes (Alert rules): the list of your custom rules with their Condition, Threshold, Fréquence (Frequency) and number of Déclenchements (Triggers).
- Secteurs (Sectors): one card per sector with its units of measure, traceability options and an on/off switch.
- Journal d'audit (Audit log): the Journal des actions récentes (Log of recent actions: action, author, detail, date).
Common tasks
Set up the general configuration
- Open Configuration and choose a section, for example Paramètres applicatifs (Application settings).
- Change the settings you need: Langue par défaut (Default language), Devise principale (Main currency), Fuseau horaire (Time zone), Format de date (Date format), logo, and so on.
- Click Enregistrer la configuration (Save configuration). The message "Configuration enregistrée et appliquée." (Configuration saved and applied.) appears.
- To go back to the original values, click Réinitialiser (Reset).
Invite a user
- Open Users, then click Inviter un utilisateur (Invite a user).
- Enter the Email address.
- Choose the Rôle à attribuer (Role to assign).
- Tick the Sites accessibles (Accessible sites) and the Secteurs accessibles (Accessible sectors).
- Click Envoyer l'invitation (Send invitation).
- Track the invitation in the Invitations sub-tab. You can Renvoyer (Resend) or Révoquer (Revoke) it.
Create an alert rule
- Open Règles d'alertes (Alert rules), then click Nouvelle règle (New rule).
- Enter the Nom de la règle (Rule name, required) and a Description.
- Choose the Type, the Condition, the Threshold, the Fréquence (Frequency: Real time, Quotidien (Daily), Hebdomadaire (Weekly)) and the Sévérité (Severity).
- Add Destinataires (Recipients) and select the Sites concernés (Sites concerned).
- Click Créer la règle (Create rule).
Change the application colour
- Open Brand palette.
- Choose a shade with the Pipette (Colour picker), enter its code, or click Redétecter (Detect again).
- Turn on Aperçu en direct sur l'application (Live preview on the application) to try the colour.
- Click Appliquer la palette (Apply palette), or Revenir au vert d'origine (Back to the original green).
Good to know
- For an online subscriber account, the plan shown in Formule & modules (Plan & modules) comes from your subscription and cannot be changed here. The message "Formule de votre abonnement SaaS…" (Your SaaS subscription plan…) invites you to contact us.
- Modules not included in your plan stay visible in the menu with a padlock.
- The role limits what a user can do. The plan limits which modules are available.
- An invitation expires after 7 days.
- Only French, English and Arabic are fully translated.
- Alert and error colours do not change with the palette.
- An alert rule can be turned on, turned off, edited (pencil) or deleted (bin, then Confirm).
Document generated on 26/10/2026 — MasterStock-PRO · CBJ-INFOSERVICES.